Giants Ticket Office Weasels
Earlier this year I picked up 4 Club Level Infield (face value $62/each) tickets for me and some friends for the Tues. 4/11 game vs. Houston. This game was rained out and my friends and I were unable to attend the scheduled make-up game. I was told that I would be able to exchange these tickets for tickets of similar value to a future game this year.
So I went to the ticket office on Tuesday, to try and exchange these tickets for the Friday 9/8 game vs. SD. I know that they charge more for weekend games and I was prepared to pay for any difference; in fact, I was reminded of this by the gentleman who helped me before he looked into the exchange. This gentleman was able to do the exchange at no extra cost, telling me that we were getting a deal, since Friday games are priced higher than Tuesday games. I was very appreciative and thanked him for his help.
But when I got back to my office, I noticed that these new tickets were for Club Level Outfield seats. Even though for a Friday night game, the face value of these seats is $4 per ticket less than that of the tix I traded in.
I called the Giants to see what could be done, and was told that they will not refund the difference. They told me that they were essentially doing me a favor by getting me a Friday night game and that the difference in face value is immaterial.
So I can either hold on to the tix I have (and eat a $4 per ticket premium) or try again to exchange the tix for a Mon-Thurs. game, for Club Level Infield seats.
Whatta pain in the ass, whatta bunch of weasels.
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20 comments
Comments
They're already screwing you
by nostocksjustbonds on Jul 20, 2006 3:51 PM PDT reply actions 0 recs
Re: They're already screwing you
I feel like maybe I'm overreacting to $32, but this really doesn't help the way I feel about the weasels running "my" Giants.
by Cleophus on Jul 20, 2006 3:59 PM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
No wait, you HAVE TO BUY season tickets. For two years. To see one exhibition game.
How could you not love these guys?
by McPeePee on Jul 20, 2006 4:01 PM PDT reply actions 0 recs
Re: Giants Ticket Office Weasels
I think a lot of businesses would have said "Oh well and not tried to do anything." As much as we malign the organization, I've found them to be pretty damn customer-focused.
by Goofus on Jul 20, 2006 4:02 PM PDT reply actions 0 recs
Re: Giants Ticket Office Weasels
Still, the fact that they're willing to exchange the tickets that he did get for similar tickets to the ones he originally had keeps this from being a completely awful story. Annoying, though.
by Pants Man on Jul 20, 2006 4:16 PM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
They did not eat any tickets, but made a swap.... I don't think that other baseball teams would have not tried to do anything about a customer holding tickets to a rained-out game. I certainly hope not!
I do appreciate that they are open to a swap, but I kinda feel that I've been sold a bill of goods and been told 'tough crap' when I called them on it.
by Cleophus on Jul 20, 2006 4:38 PM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
by Goofus on Jul 20, 2006 4:53 PM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
by Cleophus on Jul 20, 2006 5:01 PM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
by Goofus on Jul 20, 2006 5:14 PM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
Just kidding, that's whack, any Padres related game should be at minimum 10% discount and if the Padres are actually ahead of the Giants in the standings the discount should double.
by MeSoKrabby on Jul 20, 2006 4:41 PM PDT reply actions 0 recs
Re: Giants Ticket Office Weasels
by Brother Bummer on Jul 20, 2006 4:43 PM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
I feel like an idiot, spending $62 on a freakin' BASEBALL game. But the friends like the cachet of the "Club Level" distinction... and we all like the fact that there is no 7th-inning last call for booze on the Club Level!
by Cleophus on Jul 20, 2006 4:47 PM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
by Brother Bummer on Jul 20, 2006 4:52 PM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
by Goofus on Jul 20, 2006 4:55 PM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
For years, I was part of a group that shared Arcade seats. $28 for the seats farthest from home plate in the stadium. Glorified bleacher seats.
I don't think too good. :-)
by Cleophus on Jul 20, 2006 5:04 PM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
by MeSoKrabby on Jul 21, 2006 7:38 AM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
by Lyle on Jul 21, 2006 7:18 AM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
by Goofus on Jul 21, 2006 8:12 AM PDT up reply actions 0 recs
Re: Giants Ticket Office Weasels
Maybe you meant to say the aristocrats? in Field Club
by noahthek on Jul 21, 2006 11:45 AM PDT reply actions 0 recs
Re: Giants Ticket Office Weasels
by Goofus on Jul 21, 2006 1:35 PM PDT up reply actions 0 recs

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